Telkoms poor service. *** & Escalation ***

<p>I reported a fault on my landline on 15 June 2016 and to date my problem persists. I have airtime in my account but cannot use the line as it is completely silent, different from what I reported, a noisy sound. It seems that the technician messed up big time. My security service provider has a link to my landline and everytime we experience a power failure, they fail to reach me.</p> <p>Problem with Telkom is that they do not communicate with me and they have our cell numbers. Everytime I have to call them to check on progress. And everytime I have to hear from different call centre people that my problem receive attention, but nothing ever happens. Telkom needs to wake up and get rid of their *********** technicians and fix my line, cause I pay for the service. I hope Telkom credit me for all the days lost in service or I see you in court.</p>