Telkom's poor service once again!

I am once again disappointed with Telkom! Ive had an ADSL line with them for 3 years and now that I am relocating, they cannot just do a simple thing as cancelling my ADSL line, internet and services thereof. The initial contract I had was 24 months and thereafter changed to a month-to- month contract. I cannot see why it would be so difficult to cancel this service- especially when I have been so loyal and never missed payment at any given month.

I completed the service cancelation request on June 15, and still havent heard from anyone today. Ive tried calling their 10210 line and hold the line forever with no response. Please do cancel my services. I am paying for something i'm not using ! Hoping for your cooperation and expedited service provision.