RN
Rae N
1 reviews | Active since Oct 2017
18 Oct 2017, 08:21
Telkoms poor service delivery
I recently upgraded my Wi-Fi package with telkom, however it's been 2 months since the upgrade and I haven't been provided with all that the package entails. Numerous phone calls were made to the consultants however it was in vain. Trips were made to the telkom store which is situated a distance from where I live yet the problem still hasn't been resolved. Poor and inefficient service delivery...
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Rae N's updateReviewer Update
31 Oct 2017, 09:08Hi. Your team hasn't contacted or attended to my complaint. I made a trip once again to the telkom store as well as lodged a complaint on the telkom Facebook page but my problem still hasn't been resolved. When I went to the Telkom store (which is over 100 kms from my house) their systems weren't working and I was told to call the call centre however the call centre said I should go to the store. I would really appreciate it if the problems actually gets solved. Thanks.
RN
Rae N's update31 Oct 2017, 09:08
Reviewer Update
Hi. Your team hasn't contacted or attended to my complaint. I made a trip once again to the telkom store as well as lodged a complaint on the telkom Facebook page but my problem still hasn't been resolved. When I went to the Telkom store (which is over 100 kms from my house) their systems weren't working and I was told to call the call centre however the call centre said I should go to the store. I would really appreciate it if the problems actually gets solved. Thanks.