1 reviews | Active since May 2017

16 May 2017, 13:35

Telkoms Poor Service

<p>Good Day, </p> <p> </p> <p>I am trying to get my adsl line activated . . . I received a sms on Saturday informing that my adsl had been activated . but on Monday I attempted to have mweb content my internet and they informed me line is NOT active . I called your technicians last night to be informed it is still on order . why are there never corresponding stories from your staff ? they forever tell different stories and not one is believable. </p> <p> </p> <p>I am currently on the line (10213) to sort this out as I've been instructed to by your tech department . I have been waiting for a sales consultant to become available for 3hrs and 45minutes and still counting . I cannot believe that your call centres are so busy that no one consultant has answered my call in over 3hrs ?! do your consultants just sit around drinking tea and being useless ? because that is what I am picturing while listening to the most annoying on hold music ever ! </p> <p> </p> <p>I am extremely annoyed all I want to do is have my adsl activated and find out why I have been that it is active and yet it isn't registering on any servers ? if appreciate some assistance in this . </p> <p>I cannot believe how **** tour service is and continues to be . as I finish typing this review I have been on the line for 4hrs waiting for a ****en consultant to answer and assist me!</p>

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