Telkoms poor service

<p>The lightning hit out are telephone lines a week ago tonight. We have contacted telkom and reported a fault and gone through a lot of trouble to just let them know that we are having trouble - we cant make phonecalls and we cant use the Wi-Fi. Its been a week now and yet nobody has let us know what is going on. we managed to get my aunt to ohone them directly and they **** and said there are technicians out here looking at it. theres nobody here. And in the mean time, this service of theirs is costing us lots of money for time and data! </p>