Telkom's poor service

I am absolutely fed up with Telkom worst customer experience i have ever experienced in my life!

I have a tracker on my account NO IDEA WHY! I have back charges of over 500 rand for the past 2 months because of this tracker,

I need immediate assistance as the call center and store is useless and service is complete *******...

due to months of horrible service i will be escalating my matter to the ombudsman today.

I have never heard anyone praise Telkom for their good service because it is non existent!