TELKOM'S POOR LANDLINE SERVICE

Service to my landline ********** 164 has been extremely poor over the past couple of months due to multiple faults which were reported many times by local residents. In fact, the service has so poor that many are considering opting out. Some locals have received discounts, but there is no such relief on my latest statement. I have tried to contact TELKOM online -- but what a run-around; one goes round and round in circles - and get nowhere. I expect TELKOM to do the honest thing and provide some appropriate financial relief. THE HIDDEN COSTS OF LOST CONTACTS AND HAVING TO USE A CELLPHONE SHOULD ALSO BE CONSIDERED.