Telkom's poor customer service and bullying

Poor customer care and experience. They charged me extra 3 times more than my contract amount R1700 vs R300. I inquired and was given the run around by staff whom didn't know what they where doing trying to source the recording i had to see who was in the wrong. until finally at the end of the month they deducted from my account. they have at present suspended my account because i refused to pay R1700 without having resolved the matter with me as their client. its clear they will do this to others too. Telkom is a big company and can be reduced to something small if they treat their customers like this. i have been with them for over 2 years and its clear that means nothing to them. i am considering taking things further.