Telkom’s poor customer service

I would rate Telkom a zero if l could. The worst customer service l have ever received. Data purchased 8 days ago has still not arrived, after six phone calls and five customer service agents who demanded my bank statements, accused me of lying about the purchase & saying that Managers & Supervisors are “unavailable” & cannot assist customers.

Tweeting Telkom has not helped either, repeated response from a bot asking for a description of the enquiry.