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Melvin B

1 reviews | Active since Sept 2016

21 Dec 2020, 11:31

Telkom’s Pathetic Services

Telkom’s pathetic services.

My wife took out wifi in July 2020 and cancelled mid August. Telkom collected the device on 25 August but have been billing her to date for a device which we no longer have or use. The cancellation was proposed by Telkom yet they are still billing for services not rendered.

We have logged a call to escalate more than a month ago to which we have received no feedback at all. The service is therefore thee most pathetic that we have ever experienced and we would not recommend anyone to make use of the Telkom network.

Regards

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