Telkoms Pathetic service never ends

I had cancelled my homeline and moved my adsl to afrihost as i could not wait more than 2 months to have my internet line sorted. I had send thru documents to cancel my line. After about 4 months which it took yourll to process my cancellation a lady phoned and sorted this cancellation for me. I am still being billed for a service. I had the same issue with my cell lines. Telkom are ******* and never sort out any requests with the most pathetic customer service. I am fed up with their poor service and can wait to move the rest of my lines to another service provider like the rest of the south africans.