FS
Faheem S
1 reviews | Active since May 2017
04 May 2018, 11:06
Telkom’s pathetic service from yet another SOE
Telkom is ridiculous, they charged be usage fees on my data bundled when I signed a contract for a capped 20gig day 20gig night. When I called, they said I could go over my usage by R500 which was never explained to me when I took up the contract. Apart from this, it took them 25min to answer my call, pathetic service from them. The consultant then said only the person that assisted me with the contract can help me so I now must do my own investigation to find out who assisted me with this 6 months ago
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Replies (2)FS
Faheem S's updateReviewer Update
16 May 2018, 10:47Thank you Moenieb,
I expect Telkom to refund me the R500 as I did not sign anything for usage and you may also get the telephone recording to see if I was explained about this which clearly I was not.
FS
Faheem S's update16 May 2018, 10:47
Reviewer Update
Thank you Moenieb,
I expect Telkom to refund me the R500 as I did not sign anything for usage and you may also get the telephone recording to see if I was explained about this which clearly I was not.
FS
Faheem S's updateReviewer Update
29 May 2018, 17:17Hi Moenieb, it’s now been a month and you still did not get back to me, PLEASE REFUND MY R500 BEFORE THIS MONTH END OR I WILL BE ENDING MY CONTRACT WITH TELKOM
FS
Faheem S's update29 May 2018, 17:17
Reviewer Update
Hi Moenieb, it’s now been a month and you still did not get back to me, PLEASE REFUND MY R500 BEFORE THIS MONTH END OR I WILL BE ENDING MY CONTRACT WITH TELKOM