Telkom’s pathetic service and incorrect billing amounts!

Good day fellow disappointed people as we all know we receive pathetic service from telkom as per usual my house phone and internet has been dead from 16 October 2018 till today the 31 october 2018 i have logged a fault and yet still no response as to when they are coming this absolutely ridiculous but my main complaint is that our telkom bill has come today and its the normal price what nonsense we only got 16 days of phone calls and internet and yet we must still pay full price hell no we will not pay for what we did not use il be waiting for feedback from you guys ..please to all telkom users start spreading your problems as we need change from telkom we need better service we need our moneys worth!speaking on behalf of myself the main user of this account and behalf of the account holder my dad..its not my first complaint!