TELKOM'S PATHETIC SERVICE

TELKOM, What is the plan of action to ensure that your clients get the service that they are paying for? I've been with Telkom for almost 8 years. In the early years of my time with telkom I have experienced great service but the past 2 years the service has been pathetic. I recently upgraded my contracts even after alot of doubt about whether the service will improve or not. In these past few days Telkom has proven that, service to clients CAN go from Absolutely Terrible to a Loss for Words Pathetic. It seems that the more Money they make from their clients the more their efforts decrease in making sure that their clients receive great service. My wifi and cell phone network has been pathetic for the past week. I've either had no network and wifi/internet connection or very very poor quality, which too would only last for a few minutes. I've had to use my alternative/emergency network/cellphone (Vodacom) in order to write this review. Can Telkom please make the effort to provide me with the service that I am paying for or Believe me I will be taking my case up further than just this review.