mC
mellisa C

1 reviews | Active since Apr 2018

03 Apr 2018, 17:17

Telkoms Pathetic Service

Utterly disgusted and appalled by the service I am receiving from Telkom. Brief description of how *********** their staff or the entire of Telkom is. I had taken out a 20GB day + 20GB night data contract at the end of November which was active from December however I only received data for the first 2 months. Now when I call they say they have incorrect account details therefore did not debit and locked the line however I currently have a contract with them and debited for 1 contract so not sure how that is possible. Funds are always available but these *********** idiots have no idea what the **** they are doing. I expect a call back before COB or I will be cancelling both contracts and taking my business elsewhere and should this impact my credit profile due their lack of service a formal complaint will also be laid with the Ombudsman and Wendy Knowler. Call centre makes me hold 40 minutes with no answer like airtime is falling from the sky. Expect a call back now!!!!!!!

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Replies (1)
mC
mellisa C's update23 Apr 2018, 09:25
Reviewer Update
ok thank you for responding. I would like to be compensated, as none of this was fault, I had to make numerous phone calls and take time off work to go into the store to get this fixed. sorry is just not good enough