MA
Megan A

1 reviews | Active since Jan 2020

27 Jan 2020, 18:31

Telkoms pathetic LTE

I took out a LTE package with Telkom on 6th December 2019. It was the 220g day and 220g night bundle, sim only since already had a router from a previous contract. I was promised speeds around 70mbps. It's actually more like 0.7mbps after 5pm. I requested to cancel the deal a day later on the 7th December 2019 after hearing the many complaints of the Telkom LTE service in my area. Many reference numbers, charts and phone calls later and I am stuck with this contract 2 months later. I purchased a cat 11 router for R2700. Slight speed increases to around 2mbps. I keep trying to contact them via social media but they seem to now ignore me. My advice to anybody out their thinking of taking a Telkom contract , please do your homework and check with Trlkom customers in your area first.

I have towers in my area, but they have never been upgraded to cater for all the landline users that they have migrated to wifi phones. Who makes such stupid decisions is beyond me.

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