Telkoms PATHETIC cancellation service

<p>In my first cancellation form I've sent to them I ticked the box next to "Cancel all my services/products".</p> <p>Yet Telkom thought it would be fine to just cancel the DSL and make me pay for the line. Very sneaky. So I'm paying for something that should have been cancelled more than 3 months back.</p> <p> </p> <p>The best part is, there is no consultants who deal with cancellations over the phone.(if you are reading this Telkom take notes and get a department who deals with this over the telephone) Only an autoemailer which gives you another 21 working days of agonising and frustrating pain.</p> <p>How come? Probably because they can't stand losing customers because of their "excellent" service.</p> <p> </p>