MP
Melissa P

1 reviews | Active since Apr 2024

12 Apr 2024, 15:45

Telkom's overstayed it's visit

Jasas, I hope Tekom f$^#( loses every damn customer. I've settles my account, spoken to 9 agents, 3 e-mails were seny with the same proof of paymemt, I've spent R1000 on my MTN contract calling. There's never a supervisor or manager available because they're clearly getting paid for suvking their toes. I want ALL my f$^#* airtime reembursed. I'm on a call right now and I refuse ti drop until i get a manager, I really don't give a **** how long I'm on hold ciz you're paying me back EVERY $^#*($ cent. At this point I havr nothing to lose.

0
Replies (2)
MP
Melissa P's update12 Apr 2024, 15:49
Reviewer Update
Oh and Snehlanhla Hlengiwe, yoi have absolutely no conscience, together with all the othe @ssholes you'vr assoviated with my complaint. I sincetely hope the rest of 2024 brings yoi to your knees
MP
Melissa P's update12 Apr 2024, 17:01
Reviewer Update
Mr Masilo Mohale

I request that my review be published throughout Telkom.
I've received the most phenominal service, patience, consideration and promised solution from Mr. Masilo Mohale. After a week of dead ends, I've missed out on work, speany over R800 on the call centre, R600 on data, 8 e-mails to staff and oyher teamleaders which literally resulted in me having to see my doctor yesterday as this resulted in a decline in my mental health - per the trail, he was THE ONLY ONE who assisted me to regain my sanity.

By all means, listen to all the recorded calls for reference if need be.

I BEG of you PLEASEEEEEEE make him CEO of Telkom.