Telkom's oline services does not wor****!!!!!!!!!!! cannot get my line moved!!!!!!!

I am moving house well have already moved an placed a line move for my ADSL on the 16th Of May through the telkom portal. Called and followed up as I wanted the line in on the 25th at my new place. only to be told there is no order. After several calls and being told it is in progress I get told there is no order. on the 24th of May i place the order again via the telkom self service portal. I take a screenshot where it tells me my reference number. I follow-up today the 31st and guess what.. THERE IS NO ORDER!!!!!!!!!!!!!!!!!!!!!!!!

I'm looking at my confirmation message from the 24th but the system shows nothing. I cannot do my work or anything as I am without internet at the new location. HOw on earth is this process not working!!!.

I call speak to a supervisor on 10213 and all they say is sorry there is no order.

Telkom wants their money or they cut services, but they don't even deliver a damn service!!!!!!!. As someone that works in IT this is terrible. All i want is my line moved. I'm not asking to changed packages, or get fibre or nothing just a a simple transfer.

Very disappointed Michael