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Devin B

1 reviews | Active since Sept 2019

20 Sept 2019, 10:49

TELKOMS NON-EXISTENT CUSTOMER CARE & HOW THEY ***** WITHOUT REMORSE

TELKOM WILL ***** THE FOOD OFF THE PLATES OF YOUR LOVED ONES!! I recently received a phone call from Telkom sales, the rep said that due to the amount of Data i use i can upgrade my LTE 10G to LTE uncapped, this was supposed to save me money!! this phone call was in June 2019, and since that phone call i have been paying for the LTE10g + a LTE uncapped line because the sales rep sold me an additional package instead of an upgrade, now costing me R899 extra a month, which TELKOM is unable to amend, even after promises made to me to amend this problem Months ago, this lil issue at TELKOM has cost me almost R4000 and to rub salt in fresh wounds TELKOM then advertises the same product for more than R200 less than the **************** package i was sold as an extra package instead of a replacement package.

I have at great cost in fuel and time tried to resolve this issue in store on many occasions, they don't care how long your wait, how many times you wait, or for how many months they have taken much need finances from their clients and the families who depend on those clients. You are only wasting your time and money supporting TELKOM. Your families will suffer should you do business with TELKOM.

SAVE YOURSELF MAJOR HEADACHES AND HUNGER, AVOID DOING BUSINESS WITH TELKOM!!

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