TELKOM's MONOPOLISTIC TENDENCIES

My ADSL service has been down since Saturday, 23 February. It was reported same day by my ISP, MWEB. On Monday a Telkom agent called me promising that a technician was coming. I cancelled all my appointments and waited in vain as no one came. When I called the 012 number from which I was called it was an unknown number. When I called the 10200 number they said they don't have a record of my fault. My business is suffering a lot as I need a reliable broadband service. I am at my wit's end as it is, I feel we are not protected from these huge monopolies here in South Africa.