Telkom's misleading call center staff

Hi

So, A few weeks back my mother called me asking if Fiber is better than ADSL, and I confirmed it was, the following week the Telkom call center calls her and asks her if she wants to upgrade her line, and informs her that they can upgrade her to something like Fiber, also she will have a phone provided to her so she will no longer need her landline...

Obviously the key words being "LIKE FIBER", and "LANDLINE", my mother was under the impression that she will receive a fiber upgrade and still keep her landline phone for the same price she is paying now.

When the order arrived yesterday (29 Jan 2019), the package contained an LTE modem and wireless 3G landline like phone.

I then phoned in to telkom and found out that she unknowingly signed up for an LTE modem with 40GB of data per month and a 3G phone.

I am under the impression that the Telkom call center misled my mother (Whom does not know much about internet/wireless contracts) into thinking that she is getting a Fiber upgrade, just to get more sales.

I very dissatisfied with this behavior and I believe the items delivered and contract (that my mother agreed to unknowingly) must be collected and cancelled