Telkoms immediate help through one person.

My plan was to cancel the service with MWeb as they permanently increased the cost of the fibre line. Their reason was they offered more Mbps, what I didn´t need. After 5 years the price was more than double. I got hold of Nadja Holt in Telkom Direct Sales Service and she helped me throughout. Even as MWeb cut me off without any warning ( I was promised an hour before the service will run until the end of the month ), Mrs. Holt could manage to get my internet reinstalled in one day. That´s a service I never expected here in S.A. but it shows there are some very good persons in every company.