Telkom's horrible customer service

We have been waiting for telkom to come and reconnect the fibre, as we have moved. Now I must pay telkom account AND buy extra data. Fair??? NO! ********** or ********** 294.

Please send technician ASAP to rectify this. 6 WEEKS !?!? New address: Privately sent ASAP please!! There is a fibre connection in the unit. This is terrible customer service! My next step will be HelloPeter. Please reply asap and send a technician THIS WEEK STILL!!!!