TELKOM'S GAMES

Cancelled my services online with Telkom last December. Was told that my line was with another ISP and that could not be done. Instructed my ISP to transfer my line. Got confirmation from my ISP that the cancellation was done. Cancelled with Telkom again online. Got Telkom statement showing a credit R877.07. This month got billed again. Called Telkom and was told that my line was still active with another ISP? Really? Why credit the account then? Sort this out, I want my money back. I DON'T have a phone nor ADSL .. was cancelled twice.