Telkoms ****ed up service once again!!!

This is about the 4th time that Telkom has debited me before my debit date and then charged me the debit rejection fee!!! When purchasing a contract over the telephone on 10213, one of the terms and conditions are "this is a debit order, should your debit order ever come back unpaid or rejected telkom will make use of naedo to track, trace and take the money" "Also, should your debit date fall on a weekend or a public holiday - we will then debit you on the very next day"! My debit date fell on Sunday but I was debited on Saturday night!! Furthermore, if u google the actual legal terms and conditions - all it says is that your debit date may be affected if it falls on a weekend or public holiday. So is this not an ICASA violation because the company is being ********** by not being clear and accurate! This is not on!!! I want both the debit rejection fees disputed and sorted out. I write here because the agents on 081180 laugh at you when u call to dispute! I pay the acc under my dads name as well as my own! Those fees need to go! I will pay my normal billing, however, if this is not resolved I am going to ICASA and further! A company cannot pass legislation that is unclear!