Telkom's ***** Case and Misuse of Client's Banking details, deducting unauthorised amounts

Rating Telkom 1 is not by choice but because there is no option to rate the organisation a zero. I had a month to month Freeme contract for R100 per month with Telkom From March to September. The package included 1gig per month, free Telkom to Telkom 3000 minutes per month and 50 free sms per day. Telkom started charging me ridiculous amount for international calls such R30 per 2minute international call and I could not afford that. I visited one of their store to enquire if there was going to be a cancelation fee and they said no. I was advised to call their call centre in September and I cancelled my month to month contract, on this day I was also informed that there was no cancellation fee.

I was happy, I settled all my outstanding bill in September. When my contract was active, Telkom used to set up a debit order on the 5th of each month. Ever since I settled my account and cancelled my account, Telkom set up a debit order of R81,37 on the 13th of each month ( This clearly means that they want their debit to bounce so that they can get money out of it because they charge 200 if the debit order bounces off). I have stopped receiving all benefits in September and Its unfair for them to deduct money.

Telkom has a policy that when then set up a debit order and there is no money or if you reverse a debit order they charge a client a fine of R200. I am afraid t cancel a debit order of a service I am no longer receiving they will charge me R200 and it will affect my credit score.

Telkom does not have customers at heart and their policies violate rights of consumers. To people out there please stay away from Telkom contracts as they do what they want they have your banking details.

I want Telkom to refund my money, and to stop the debit order, to charge reasonable amounts for international calls my sim is no longer a contract sim, its a pre-paid sim, why are you still debiting, please refer to my cancellation call. By the way why I am not receiving an invoice for the amount you are debiting?