1 reviews | Active since May 2014
Telkom's Failure again
I am a telkom business customer and I have had intermittent ADSL service for the last 3 months. If and when you finally get through to Telkom they might if you are lucky send a technician to try and fix the problem. What is worse is that the technicians themselves don't know what they are doing. So 3 months later I am still facing the same problem, they continue to charge me and nobody knows or is willing to fix it. Very poor customer service.
Hi Kydogo1,
Thank you for making contact with us
We would like to assist further, kindly provide us with the affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Hi Kydogo1,
Thank you for making contact with us
We would like to assist further, kindly provide us with the affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Good day Kydogo1,
Thank you for making contact with us.
I have made some changes to the line profile that will improve the internet service. Please reboot the ADSL modem and check again.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Good day Kydogo1,
Thank you for making contact with us.
I have made some changes to the line profile that will improve the internet service. Please reboot the ADSL modem and check again.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media