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clive R

1 reviews | Active since Feb 2015

16 Nov 2018, 10:36

Telkoms exorbitant cancellation costs.

I had a telephone line from 2002 till Sept 2018. I changed to Fibre , since Fibre is 30% cheaper than ADSL. Business is business.

My orginal conrtract from 2002 stated - 7.2 Termination

7.2.1 After the expiry of the minimum rental period applicable to the service, the service may be terminated, at the request of the customer, by giving one month’s prior written notice.

Well they cooked up new charges on top of months notice, for line, adsl and ISP. Well done on your creativity Telkom Notification Fee R 363.80 Notification Fee R 443.02 Notification Fee R 598.34

Top paying customer for 16 years will not be back.

Good luck,

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