1 reviews | Active since Aug 2018
Telkom's Disingenous and Unprofessional Business Conduct
I want hellopeter to help me ask Telkom to stop harassing me over my denying them access to my bank account which they **********ly double-billed from August 2017 to about mid-year 2019. Telkom through the incompetence of their staff opened a double account instead of migrating me from an existing account to a new one. Unknown to me Telkom continued to double-deduct money from my account over the above stated period. When I then discovered it and requested them to council one of the accounts, Telkom failed to oblige. Rather they found comfort and complacency in deducting my money. For over a year, I made hundreds of calls to different Telkom officers and visited several of their shops in Pretoria as directed by the same ********** and *********** operatives of the company to no avail. And all through this period no action was taken by the company to rectify the anomaly. When now I instructed my Bank not to honour Telkom's demands on my account, the company came up with fictitious claim that I owe them money. In my previous review I instructed that Telkom is welcome to have the extra router they gave me which has been lying fallow in my house. I want to use the medium of this review to warn the reading public of the unprofessional and malicious act of Telkom, which they have perpetuated simply because they used to have monopoly in the Internet data provision services. Thank God that their monopoly is no longer tenable as it is now being challenged by new companies that are springing up in that industry. Prof. F.O.C. Nwonwu
