TELKOMS DISGUSTING SERVICE

On the 25th of November i called the sales department to upgrade my adsl line, at the end of the call all was well, the consultant advised that i will receive delivery the following week.

i called again to follow up and was told that there was an issue, the previous consultant had given me in correct information and the order could not be processed. i was not contacted. i was then told that i will receive an email s the order was now corrected and will receive delivery in 3 -5 days.

i followed up today and was told that my order cant be processed because my account isnt up to date however i will still be charged the new amount even though i dont have the unit.

TELECOMS CUSTOMER SERVICE IS DISGUSTING !!!! I WILL NOW BE TAKING LEGAL ACTION AS THIS IS NOT THE FIRST TIME THAT I HAVE HAD TO FIT THE BILL FOR THE STAFFS INABILITY TO DO THEIR JOBS CORRECTLY!!!!