TELKOM'S DAYLIGHT *******!

Being a 10+ year loyal client to Telkom I must say I'm extremely disappointed in your services. Maybe this review will get me some assistance...after 1 year!!

Why are you holding clients responsible for your *********** employee's actions eg wrongfully upgrading their accounts without consent ? Imagine paying 48 months for a contract that was initially signed for 36 months.

What kind of ******ion is this???

When we question this we get ZERO ASSISTANCE!

Trying to get any form of documents for an existing contract is a nightmare. Their CC is never able to assist or they'll just keep dropping calls, Their branch level staff even worse!!!

I would like this matter resolved as soon as possible. My number is ***

Next stop is the Umbudsman

Thank you.