SP
Sashen P

1 reviews | Active since Oct 2018

29 Oct 2018, 12:55

Telkom's Day Light *******

We pay R1200 a month for Fibre the internet speed should be up to 40mps.

in reality its ranges from 0-8 mps. Ive called numerous times to try get the issue resolved (Over 5 months), and all the time i'm given a reference number with an sms that soon follows says that the issue is resolved, thereafter they terminate the call saying that it has been resolved. when i call back using the same reference i'm told that this reference number has already been resolved and that i need to place a new call.

Decided walk into Telkom Greestone, to no surprise they were no help, the only advice they could give was to phone the same number i've been calling.

Now i'm stuck in this contract for another year, with this worthless internet which is supposed to be a high end internet package.

The Telkom customer care system is deigned to deviate and not to resolve problems, shame on you Telkom, this is day light *******.

Please dont ever use Telkom, there are many private service providers out there, ones that wont rob you of your hard earned money.

whenever i speak to people about my issues with Telkom they soon tell me about their own bad experiences.... makes me wonder how wide spread this actually is and who is nobody doing anything about this.

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