Telkom's Credit Bureau Blunder: Incompetence at Its Finest

Telkom's handling of my account is a masterclass in incompetence. Despite cancelling my contract in January, they've listed me with credit bureaus for missed payments on device insurance. This reckless mistake will undoubtedly damage my credit score, and Telkom seems utterly unconcerned.

What's even more appalling is the apparent lack of communication between Telkom Device Insurance and Telkom itself. It's clear they operate in silos, with one hand not knowing what the other is doing. When it's time to take my money, they're experts at communication, sending me reminders and notifications galore. But when I need assistance or want to resolve an issue, crickets.

Their lack of professionalism and basic accounting skills is staggering. How can a company of their size fail to update their records and respect customer requests? It's clear they're more interested in penalizing customers than providing decent service.

Telkom, get your act together and rectify this mess. Until then, I'll be sharing my disastrous experience with anyone who'll listen