TELKOM'S CONSTANT CONNECTIVITY ISSUES

We have had issues with Telkom wi-fi almost from day 1 in July, but it has not worked since last week Tuesday (27 October). It affects me in particular a lot because I study online due and have to do Microsoft Teams meeting with my lecturer. My son too has online assignments to submit. We now have to buy data, though there is wi-fi that also has to be paid for. At the end of the month they will expect full payment. I have reported the issue to Telkom on 28 October and to date they have not sent the technicians they have promised to send multiple times.