TELKOM'S CALLOUS ATTITUDE TO KNYSNA FIRE VICTIMS.

We lost our home and all our possessions in the Knysna fires two years ago. Telkom kept on billing us even though we sent them the cancellation form for our landline. After months of time wasting we heard nothing from them again. Now two years later they are once again telling they are still billing us. Everyone in Knysna made an effort to support people who had lost their homes - but Telkom - NO. Quite incredibly inefficient, unfriendly and unthoughtful.