LM
Louis M

1 reviews | Active since Apr 2020

18 Apr 2020, 16:49

Telkom's breach of contract.

Telkom had a promotion in May 2019. We app**** within the promotion timeline and sign the contract and debitorder. After the first month we received an account with an added amount wich was more than the amount we signed for. Every month we query this account but no one seems to understand. Only once one of their consultants saw the problem and fixed it. Then afterwards we still had the same problem. We went to their offices and phoned and wrote emails, still only paying the amount agreed to, but it kept on accumulating. After 10 months Telkom stopped their services and then after that we stopped the debit order. They have now given our account over to the debt collectors. According to me they broke the contract but make us liable for it...

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