Telkom's Bay Service !!!!!!!!!!!!!!!!!!!

I am very frustrated and annoyed with Telkom, I took a cellphone contract with Telkom our arrangement was that they debit last day of the month. So Telkom decides to debit on the day that suits them, the debit order bounced and my account was taken to their inhouse debtors.

I then called Telkom to sort out what had happened and they mentioned that my account is now back with Telkom and that I should relax, ,month end Telkom will debit directly from my account instead of their debtors. Come month end Telkom decides to debit an extra amount than the actual Monthly debit, Yesterday I receive an SMS saying that my account has been suspended because I failed to make payment on time. When I call the agents to inform them that Telkom has debited money yet my account is blocked they mention that it will take 7 days in order to be reactivated.

I am so annoyed with Telkom because I do not owe them a cent yet they are now delaying and telling me about 7 days before my accounts gets reactivated.

They are quick to debit amounts whenever they feel like and they then take forever to sort out their nonsense and now I am stranded with a number that is not working.

I know that they are going to struggle with taking my name out of collections department yet it was quick for them to do so at first.

Telkom this is very annoying now I am stuck with you guys because I am bind by a contract that only favors YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fix your systems!!!!!!!!!!!