Telkom's bad services

All my years that I can remember I was with Telkom, never had a problem with them, they are quick in answering their calls when you call customer care services and their data plans are so much affordable..the day before yesterday I received my invoice from them and I saw something that caught my eye...on my invoice there was an additional R53 added to my billing statement..so, when I asked them about it they told me that I subscribed to 2 other services. I was shocked and told the lady I never subscribe to any other services and that it was wrongfully added on to my normal billing statement...I kindly told the lady that under no circumstances am I going to pay for something I did not subscribe to and kindly asked her to take it off..she said unfortunately she can't and I must still pay before the 6th of February 2023 the outstanding amount of R53...I told her I am not going to pay it and she told me if I don't pay it they will cancel my subscription that I have with them for the WiFi data I pay every month..and the amount is R250 every month..I told her if that is their attitude towards their loyal customers then they must suspend my contact and reimbursed my full amount of R250 back into my Capitec account....she told me she will make a note onto her system that I am very unhappy and informed me that I must be carefully in the future not to subscribe to any other services...I was angry about this and told her I never subscribe to any other services...if this is their attitude towards their customers they will regret my next move and that is to write this review on hellopeter.com and make sure that I will expose them for their services and the lack of knowledge on how to treat their customers.