JU
Jacques U

1 reviews | Active since Nov 2016

08 May 2018, 21:08

TELKOMS BAD SERVICE TO NEW CUSTOMERS

App**** for a new line. They tested and said I can have 10meg line. Today techinican comes. Underground cable faulty....will have to wait 3 weeks. And suddenly i can not get 10meg, but only 8 or 6.... EXCUSES for their inability!! The worst service.... wow. What would you expect from telkom.....

0
Replies (1)
Telkom
Telkom's reply22 May 2018, 13:58
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team