Telkom's bad bad service

I'm so frustrated with Telkom's billing department. My acoount was suspended in Dec due to insufficient funds. I closed some of my Telkom accounts and thought they were going to debit less money only to hear that my monthly installment was going to be less the next month. On Jan 04 i went in to the store to find out how much i still needed to pay to get my account up to date. They gave me an amount of R547.20 which I then payed. My account was still suspended...i went back to the store on the 15th of January to hear i must pay another R352.60 to get my account up to date. I payed it. ..only to hear my account was still suspended. I went back into the store on the 27th January they then told me the billing department was going to contact me. Im still waiting... end of Jan they were supposed to debit a R922.60 from my bank account. They only debited R461.30 when I went in to the store the lady that helped me told me my account was still suspended and on top of that Telkom is charging me extra money for late payments??? I've been on the phone trying to get through to the billing department with no luck at all. Went in to the store at Zevenwaght Mall only to hear i must phone the billing department Not only is this so frustrating its crippling my credit record. I'm so angry at Telkom.