TELKOMS BAD ADSL AND LACK OF SERVICE

Over the least year, I have lodged several complaints with Telkom regarding the intermittent receipt and sending of emails to and from our email address.

I have a page of reference numbers issued by Telkom for the same complaint since December 2017 to date, and yet NOBODY from Telkom has called me in this regard. When I call Im told that the request will be ''escalated to the back IT office'', or that '' the case has been closed'', or that ''someone will call me''. Telkom have never called me and the problem has never been solved. We run two businesses from our email address and there are some emails that are not being sent or received. Some have attachments, some have no attachments, but they just dont go through . Today alone, I have tested our email address and not one of the four emails I sent have been delivered to my email address OR the Do Messaging inbox - which means the problem lies with Telkom somewhere. Clients emails are bouncing back with error messages about messages exceeding size limits - when the attachment is only a few kilobytes.

Ridiculous situation when Telkom are trying to sell me fibre on a weekly basis! NEVER !! When you cant even get ADSL right, how do I consider fibre!!