JR
Jonathan R
1 reviews | Active since Jul 2018
05 Jul 2018, 03:59
Telkom's Accounts System is out of order
Good day. Hope Telkom is out there waiting to do something useful. I received an invoice in June for 656 saying this amount will be debited from my account on 29 June. They Telkom debites 1500 from my account and still jas the audacity to send a new invoice of 1499 to be debited at the end of July. My account number is ********** 58. I will accept an immediate response. This is critical and hope this can be resolved withing the next 12hours.
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Replies (1)JR
Jonathan R's updateReviewer Update
14 Jul 2018, 13:23Good day Telkom Social Media
I sent this on 5th July and you reply on 13th July to notify me that my query has been received. If it took you 8days to receive my query, how long will it take for my query to be resolved. The customer service you provide could really be better than what customers are currently receiving
JR
Jonathan R's update14 Jul 2018, 13:23
Reviewer Update
Good day Telkom Social Media
I sent this on 5th July and you reply on 13th July to notify me that my query has been received. If it took you 8days to receive my query, how long will it take for my query to be resolved. The customer service you provide could really be better than what customers are currently receiving