RC
Randy C

1 reviews | Active since Jun 2019

28 Jun 2019, 11:21

TELKOMS ACCOUNTS DEPARTMENT IN CHAOS! DONT EVER SUBSCIBE TO THEIR SERVICE!

Telkom has billed me for a service I did not receive! I had my ADSL line installed on the 1 April 2019, Telkom has billed me for two additional months, February and march!

To top it off, I`ve called into their call centre from the 8 of June to try and rectify this issue and to date it hasn't even been looked at!!!

Telkoms call centre is appalling! totally unhelpful! ive been calling in for about 3 weeks to a month and the call centre agents seem disinterested to help solve my query- UNSYMPATHETIC!

Its the 28/06/2019 and finally I get put through to a supervisor in the call centre. I feel like such a fool after today because the supervisor who seemed very interested in helping and even gave me his email address to follow up the query with him - only to realize that he gave me a **** email address! Is this how Telkom treats their patrons? making us fools??? Gosh, its really a nightmare!!!

To the supervisor (if he even is a supervisor, how would we know???) WAYNE thanks for fooling me with your **** email address ***

TELKOM AND ITS STAFF JUST CANT TAKE RESPONSIBILTY ONLY MONEY, THANKS FOR TAKING MY MONEY AND PROVIDING ME WITH NOTHING!!! YOU HAVE 2 MONTHS WORTH OF SUBSCRIPTION FEE FOR A SERVICE I DIDNT EVEN HAVE AT THE TIME, AND NOW YOUR CONTCT CENTRE HAS MADE ME A BIGGER FOOL FOR TRUSTING YOU

WELL DONE YOU BUNCH OF THEIVES AND *****!

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