Telkom/Openserve: Avoid at all cost

If you have the option between Openserve (Telkom in disguise) or any other fiber line provider, choose the alternative and, on no account, opt for Telkom as your internet service provider. Firstly, you will be shunted from pillar to post if you have a technical problem. Secondly, Telkom will not, repeat not, authorise an Openserve call out, no matter that the customer is an 80 year old, with memory loss, and no technical knowledge. Words like dismissive, callous and indifferent spring to mind. Avoid this parastatal and go private for your telecommunication/internet requirements.