Telkom/Open serve fix your system

So tried to cancel my telkom line and wifi/fibre as I phined telkom numerous times just wanted my wifi to be moved to my new house that also has fibre. Went to branches Mall@Reds and Centurion mall the one next to Game, could not help as there is an order waiting for Openserve to come install the landline (which I indicates numerous times to be cancelled) and the wifi...this was logges on the 31st of March 2021, I then tried to cancel my contract with telkom due to the no service received just to be told the order is stuck and incident was logged to remove the Openserve stuck order. Incident logged 5 min later incident was closed. So we tried a different provider Afrihost they also use Openserve, they wanted to schedule a technician to come out but guess what still the order pending for Openserve from Telkom. So cant use Telkom cant use another service provider as the order for someone from Ope serve to come put one day is stuck, in the meantime I am paying and paying for nothing°!!!!!