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WASEEFA S

1 reviews | Active since Oct 2017

24 May 2023, 09:22

#TELKOMMUSTGO ... WORST SERVICE AND RUDE STAFF !!!!!

Omg... TELKOM !!!!!! A FEW YEARS AGO I TOOK OUT A CONTRACT WITH TELKOM.... I HAD THE WORST EXPERIENCE EVER. BILLING ISSUES NON STOP.

ONCE MY CONTRACT WAS UP, I PROMISED TO NEVER GO BACK TO TELKOM. WELL, I BROKE THAT PROMISE.

FEW MONTHS AGO A TELKOM SALES AGENT CALLED ME WITH AN AMAZING DEAL. I DECIDED TO GIVE TELKOM ANOTHER CHANCE .... OH MY GOODNESS !!!! I MADE THE SAME MISTAKE... AGAIN

ONCE AGAIN, IM BEING BILLED INCORRECTLY. MY WIFI HAS NOW BEEN SUSPENDED AND WHEN I CALLED LAST WEEK AN AGENT SAID SOMEONE WITH CALL ME BACK.

I ENDED UP CALLING IN TODAY, I SPOKE TO A EXTREMELY *********** GENTLEMAN BY THE NAME OF (ZINANDIE MZIWAB...) OMG HE HAD NO TELEPHONE ETICATE AT ALL. WHEN I GOT UPSET WITH TELKOM AND THEM BILLING ME INCORRECTLY AND MY WIFI BEING SUSPENDED.... HE SAID TO ME "WHEN U SPEAK TO ME DO IT WITH RESPECT" I THEN ASK TO SPEAK TO HIS MANAGER AND HE FLAT OUT SAID "NO U CANNOT SPEAK TO MY MANAGER" HE INTERUPPTED ME MORE THAN 3 TIMES ....

EVENTUALLY. WHEN I DID WHAT HE DID AND INTERRUPTED HIM, HE THROUGH THE PHONE DOWN IN MY EAR !!!!!!

PLEASE PLEASE EVERYONE DO NOT DEAL WITH TELKOM, THERE SERVICE IS HORRIBLE AND THERE STAFF IS SO SO RUDE !!!!!! TELKOM CANNOT BE TRUSTED !!! THEY CANNOT EVEN CAPTURE CORRECT CLIENT DETAILS, THEY HAVE AN ADDRESS THAT I DONT KNOW ABOUT THEY HAVE THE WRONG CELL NUMBER ... THE LIST GOES ON AND ON

#TELKOMSUCKS #TELKOMMUSTGO #HORRIBLECLIENTSERVICES.

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