jK
jonathan K

1 reviews | Active since Jul 2010

13 Mar 2016, 10:01

#TELKOMMUSTFALL

My line has been down since 02/03/2016 and have been told by telkom that as soon as a technician is available they will send one out.I have heard about athlone area being disconnected for more than 3 weeks.Does telkom burn cables and sniff the smoke maybe?because to boast about world class telecommunications with SUCH horrible service is crazy.I personally can't recall going 6 months of ongoing good service with telkom.This pathetic company really need to be challenged by another provider.i have no internet,no way for granny to communicate in case of emergency all because this pathetic company cant send out a technician to a area that has a exchange tower 3mins walk away from me

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Replies (1)
Telkom
Telkom's reply13 Mar 2016, 10:16
Official
Hello aries13,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212430.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Best regards,