#TelkomMustFall

(1) Let's start off the Social Media Team ... One would think that the people dealing with the Hello Peter complaints would at least try contact the client and/or follow up on a complaint to ensure that it gets resolved. In the middle of October a complaint was lodged and a reference no. SM157522 was given. Another complaint was logged on 25 October where you said the matter was being attended to ??? what / how / when ??? we are still waiting .. I went to the branch yesterday and they advised that they had not even received the complaint ... Social Media Team are useless !!! (2) Two complaints were made to the contact centre who promised to get back to us the next day, but in over 2 weeks all we hear is silence ... Contact Centre Team are useless !!!<br> (3) Visited the branch at least 5 times ... and after a month the new mobile application had still not even been loaded on the system .... Lakeside Mall Telkom Mobile (upstairs) Team are useless !!! (4) On Sunday, the one staff member at the branch gave me attitude when I pointed out that she had promised to contact me by Wednesday afternoon) .... Which resulted in me Toy-Toy outside the store - Branch Team are useless !!!