LJ
Linda J
1 reviews | Active since Nov 2017
01 Feb 2018, 13:18
''Telkom/Mondo''
Since December 2016, Telkom/Mondo have been debiting my account R172 per month when I receive no service from them and do not have any of their devices. I called many times and was given promises, never to be kept. November 2017 I posted on hello peter and received a reply from their media department from Yazied with reference number A ********** 1. He said my query would be escalated!!!. Telkom/Mondo continue to debit my account every month, at what point must a person take legal action to stop this theft? If there was a minus score for my rating I would have selected that one!!!
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Replies (1)LJ
Linda J's updateReviewer Update
20 Mar 2018, 13:23Ref: A ********** 1
Dear Bronwyn
I insist that your team tell me when my account will stop being debited. Apologies mean nothing without a change in the situation.
All excuses are equal at this stage. I want my money refunded and stop taking money out of my account!
I am desperate for you to stop *****ing from me.
LJ
Linda J's update20 Mar 2018, 13:23
Reviewer Update
Ref: A ********** 1
Dear Bronwyn
I insist that your team tell me when my account will stop being debited. Apologies mean nothing without a change in the situation.
All excuses are equal at this stage. I want my money refunded and stop taking money out of my account!
I am desperate for you to stop *****ing from me.